About Austen
Born in Flint and raised in Grand Blanc, I am eager to serve this community and its surrounding areas. I pride myself in making your purchase simple and stress-free by treating everyone the same as I would my friends and family. Whether you're looking for a new or pre-owned vehicle, I look forward to earning your business! Outside of the Auto Plaza, I love to spend time with my wife and son. I am also a huge Detroit sports fan. GO LIONS!
Customer rating
5.0 / 5 based on 133 ratings (91 written reviews)
Recent reviews
Excellent
— Shelly W. ,
Wonderful !
— Michael W. ,
very good
— Jerry E. ,
We are repeat customers with the Al Serra dealerships having bought several new and used over the years. This was our first time working with Austen. He was friendly, professional and knowledgeable of all the vehicle buying steps. Trade in appraisal was no hassle and the financing and paperwork went smoothly. We would work with Austen again without hesitation.
— Traci G. ,
Austen was very easy to talk to and didn’t push like most salesman so we liked that.
— Richard S. ,
All around great guy! Works with you and very kind and polite
— Thomas B. ,
Awesome to work with. No pressure and took time to work through the purchase.
— William P. ,
An over all great experience.
— Matthew N. ,
Austen was great to work with
— William H. ,
Excellent. Austen has gone above and beyond twice to match me to the perfect vehicle for me. He definitely took in all my considerations.
— Margaret G. ,
Specialties
- ENVISTA
- SIERRA 1500
- TERRAIN
- ENVISION
- EQUINOX